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Company Overview

Company Overview

At desk-O-pedia, we just flipped the warp speed switch rapidly taking us and our business into the future of technology enabled services. Weather it is IT Contact Center Solution or if it’s about Artificial Intelligence, Emotional Intelligence and Natural Language Processed Chatbot, we are the beginning and the end. Now imagine backing that with our “raring to go” customer support team!!! The only reason you may be disappointed is because we exceeded your expectations.

Most teams manage the norms but we manage exceptions and while doing all this we really make things easy. Our Desk is friendly and our Desk is real.

Welcome to our world. “You know the greatest danger facing us is ourselves, an irrational fear of the unknown. But there’s no such thing as the unknown — only things temporarily hidden, temporarily not understood” Captain James T Kirk.

Our Code

LEADERSHIP

EXECUTIVE ADVISORY

Manish DamaniaManish Damania – Founder & Managing Director

Brings along over 2 decades of experience with various Sales Business Development Strategies. He did help establish many captive businesses and partnership models. Last 2 decade he has helped companies CREATE a CUSTOMER BASE of more than 1 MILLION across different segment and vertical with huge operational size. Manish has strong business acumen and has a strong leadership sense in making right investments in Technology Space, Service Delivery and Product Management.

Imran Kurawle – Founder & Managing DirectorImran

Prior to desk-O-pedia, Imran was with International Contact Centers serving US & UK Clients for the telecom industry where he fostered a culture of innovation that emphasized anticipating customer needs. He was responsible for enhancing the company’s portfolio in Service Delivery Operations, mobilization, agile workflow and data analytics.

Imran also is a Founder of few other ventures which serve in B2B sales. Graduated from St.Xaviers College Mumbai, India and holds more than a decade of Leadership Experience

Yogesh is a solution strategist & thought leader having innate acumen of “Technology for Business Gains” with more than 2 decades of Global experience in IT strategy, Business Development, DigitalSolutions, Large Account Management,IT Delivery & Operations Setup, Program Execution and Change Management across diverse industry domains and geographies.

Yogesh has delivered several large size Business and IT Transformation programs while leveraging complex eco-systems of Technology partners, Digital Platforms and Intelligent Automation technologies

He drives results through his professional mantras of 'Customer Centricity', 'Learning & Innovations' and 'Adding Incremental value every day in the Ecosystem'. He is passionate about bringing Customer Delight, building High Performing Teams/practices, implementing new age Technology Solutions and setting up efficient executional models.

Alka is Action Oriented, dynamic & dedicated Educationalist & Management professional with 18+ years of experience in Education Management, Training & Leadership. Development of Academic Strategies, Content and Curriculum Development, Leadership Training, School Audits, Teaching and Operations Management.

She is specialized in forming K12 curriculum strategies across various running education boards in India. Passionate to bring and implement innovative ideas in education like Integrated Curriculum, Modern Assessment Strategies and Edutech solutions. Considered as one of the best curriculum planner, reviewer and leadership trainer in the arena.

She has driven severalprograms for development and delivery of various Academic, Soft Skills,

Leadership and school management training programs for School Leaders, Teachers and Students.She has been an entrepreneur in past with her own setup of innovative teaching techniques of Phonics, Early childhood development, personality improvement and so on. Having both local & international experiences with proven track records in Education Management and Training.

Manish DamaniaManish Damania – Founder & Managing Director

Brings along over 2 decades of experience with various Sales Business Development Strategies. He did help establish many captive businesses and partnership models. Last 2 decade he has helped companies CREATE a CUSTOMER BASE of more than 1 MILLION across different segment and vertical with huge operational size. Manish has strong business acumen and has a strong leadership sense in making right investments in Technology Space, Service Delivery and Product Management.

Imran Kurawle – Founder & Managing DirectorImran

Prior to desk-O-pedia, Imran was with International Contact Centers serving US & UK Clients for the telecom industry where he fostered a culture of innovation that emphasized anticipating customer needs. He was responsible for enhancing the company’s portfolio in Service Delivery Operations, mobilization, agile workflow and data analytics.

Imran also is a Founder of few other ventures which serve in B2B sales. Graduated from St.Xaviers College Mumbai, India and holds more than a decade of Leadership Experience

Yogesh is a solution strategist & thought leader having innate acumen of “Technology for Business Gains” with more than 2 decades of Global experience in IT strategy, Business Development, DigitalSolutions, Large Account Management,IT Delivery & Operations Setup, Program Execution and Change Management across diverse industry domains and geographies.

Yogesh has delivered several large size Business and IT Transformation programs while leveraging complex eco-systems of Technology partners, Digital Platforms and Intelligent Automation technologies

He drives results through his professional mantras of 'Customer Centricity', 'Learning & Innovations' and 'Adding Incremental value every day in the Ecosystem'. He is passionate about bringing Customer Delight, building High Performing Teams/practices, implementing new age Technology Solutions and setting up efficient executional models.

Alka is Action Oriented, dynamic & dedicated Educationalist & Management professional with 18+ years of experience in Education Management, Training & Leadership. Development of Academic Strategies, Content and Curriculum Development, Leadership Training, School Audits, Teaching and Operations Management.

She is specialized in forming K12 curriculum strategies across various running education boards in India. Passionate to bring and implement innovative ideas in education like Integrated Curriculum, Modern Assessment Strategies and Edutech solutions. Considered as one of the best curriculum planner, reviewer and leadership trainer in the arena.

She has driven severalprograms for development and delivery of various Academic, Soft Skills,

Leadership and school management training programs for School Leaders, Teachers and Students.She has been an entrepreneur in past with her own setup of innovative teaching techniques of Phonics, Early childhood development, personality improvement and so on. Having both local & international experiences with proven track records in Education Management and Training.